Incident feedback
Giving continues feedback on incidents will ensure PacketAI trains and improves algorithms for better results.
Feedback can be given on 2 incident anomalies that PacketAI considers the most important:
Incident anomaly - the anomaly which is considered the KPI anomaly
Incident root cause anomaly - the anomaly which started the incident
Feedback on these anomalies can be given in two steps:
Thumbs up or down(required) - rating the anomaly as accurate or inaccurate
Submitting feedback by selecting a give option or writing a response(not required) - rating the anomaly further to evaluate the results more precisely
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